Kainoa and Nelson Makua

To check out the Hawaiian shirt, dress and casual wear designs by Kainoa and Nelson Makua, visit their website at Na Makua.com. You'll be able to shop online and they ship to the U.S. Mainland.

From Na Makua.com...

WAYS TO ORDER
We have a made it easy for you to order online on our secure website but if you prefer you may also order by phone, fax or mail.
Simply write out your order accurately and send it to us. It is important that you include all the information we require for our website on all other methods of ordering so we can fill your order promptly and efficiently. Please be sure to include your phone number in case we have a question regarding your order.

ORDER BY PHONE - Call (808) 969-7985
Monday thru Friday • 9am to 4 pm (Hawai'i Time)
When ordering by phone a VISA, Mastercard, or American Express is required. Having your order written out and your credit card information prior to calling will make your phone ordering easier and also provide you with a record of your order.

ORDER BY FAX- (808) 969 -3132 (24 hours)
When ordering by fax a VISA, Mastercard or American Express is required. Be sure to write out your order accurately and print clearly.

ORDER BY MAIL - Simply write out your order accurately and mail it to us. It is important that you include all the information we require for our website on all other methods of ordering so we can fill your order promptly and efficiently. Please be sure to include your phone number in case we have a question regarding your order.
Mail orders to:
Na Makua Original Hawaiian Designs
P. O. Box 10460 • Hilo, Hawai'i 96721

METHODS OF PAYMENT
CREDIT CARD - We accept VISA, MASTERCARD, and AMERICAN EXPRESS. All credit cards will be given a credit authorization before order is processed.

CHECK OR MONEY ORDER- We accept money orders or business and personal checks. All checks must be bank imprinted and cleared before order will be processed. Please include social security number and phone number on your check. Make all checks and money orders payable to: Na Makua

ORDER PROCESSING
All in-stock merchandise will be shipped within 7 days after your order has been processed. If an item is temporarily out of stock, we will notify you and ship the item within 30 days. If you prefer you may substitute the item for another.

SHIPPING & HANDLING
HOW WE SHIP - We ship all orders U.S. Priority Mail with delivery confirmation receipt within the U.S.A. only. It normally takes 3 to 5 days with the exception of the Christmas holiday season. If you want an alternative shipping method (parcel post, FedEx, UPS, etc.) please indicate it on your order form. You will be billed accordingly.

SHIPPING & HANDLING FEES - We have calculated our shipping charges based upon a per piece basis to give you the most economical rate possible. Use the shipping chart below to calculate your shipping charges.

TO CALCULATE YOUR SHIPPING AND HANDLING FEES - Count the total number of items you are ordering and use the shipping chart below to find your shipping costs. Add that amount to your order when ordering.

One item $ 8.00 Seven items $ 20.00
Two items $ 10.00 Eight items $ 22.00
Three items $ 12.00 Nine items $ 24.00
Four items $ 14.00 Ten items $ 26.00
Five items $ 16.00 Over ten items, add
Six items $ 18.00 $ 2.00 for each addl. item.

HOLIDAY SHIPPING
Although we will try our best to make your shipping date during the Christmas holiday season, we cannot guarantee delivery by a specific date unless you place your order well in advance. Another option is to call us to verify an order and make sure that the items you want is in stock. This will expedite your order and insure your delivery date. We generally ship U. S. Postal Priority Mail, if you would prefer we could send your order on Federal Express for an additional charge.

SALES TAX
All Hawaii residents will be charged 4% state sales tax.

REFUNDS & EXCHANGES
All Sales Are Final - No Refunds. In the event there is an error on our part with your order, just return the items to us and we will gladly exchange the items and pay for all shipping. Exchanges will only be made if all tags have not been removed and the item is in its new and unused condition. If you need to exchange an item due to size or color, return it to us and we will exchange them and charge you a re-shipping fee. Exchanges must be for items of equal value - no refunds will be made. If you are exchanging for an item of higher value, you must pay the difference. Sorry, there are no refunds on shipping and handling costs.

CONTACT US
Nelson and Kainoa Makua • Na Makua Original Hawaiian Designs puna@namakua.com